FAQs

Our formulas are created with gentle, skin-loving ingredients and are suitable for most skin types. However, because every individual’s skin is unique, we recommend performing a patch test before first use.

While we take great care to maintain a clean and sanitary production environment and work diligently to minimize cross-contamination, Monette Naturals cannot guarantee that our products are manufactured in a nut-free facility.

Customers with severe allergies should consult their healthcare provider before using our products.

Due to the nature of skincare products and for the safety of all customers, all sales are final.

If your order arrives damaged, incorrect, or is lost during shipping, please contact us within 30 days of delivery so we can assist you.

Thank you for your understanding and support of our small business.

How quickly will my order ship?

Orders are typically processed and shipped within 1–2 business days.

Once your order has shipped, you will automatically receive a tracking number via email.

Please note that shipping times may vary during holidays, promotions, or periods of high order volume.

Every Monette Naturals product is handcrafted with care using clean, sanitary manufacturing practices.

We follow strict hygiene procedures, including the use of:

    ● Disposable gloves

    ● Face masks

    ● Sanitized protective clothing

    ● Clean and disinfected equipment and work surfaces

Your safety and product quality are always our top priorities.

Shipping costs are calculated automatically at checkout based on your location and order size.

From time to time, we offer free shipping promotions when your order meets a qualifying purchase amount. Current shipping offers will be displayed in the announcement bar at the top of our website.

Yes! We offer wholesale opportunities for qualified retail businesses.

If you’re interested in carrying Monette Naturals in your boutique, spa, salon, or retail store, we’d love to hear from you.

Please contact us at info@monettenaturals.com for pricing, minimum order quantities, and additional information.

How should I store my products?

For best results, store your skincare products in a cool, dry place away from direct sunlight and excessive heat. Always replace lids tightly after each use.

Yes. Monette Naturals is proudly cruelty-free. We do not test our finished products on animals.